AI-powered insights for support conversations

I would like the 'Ask AI' feature to be able to generate insights from support conversations, similar to how it currently provides insights from feedback.

This would help me understand why customers are sending tickets and categorize incoming conversations more effectively.

Post type
πŸ’‘ New feature
What part of support platform?
Inbox

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Upvoters
Status

In Review

Board

Support platform

Date

5 months ago

Author

Divjot Singh

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