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Allow filtering chats by company and user

Post type
💡 New feature
What part of Help Desk?
Status: Completed2 comments

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Comments2

  • Bruno H changed status to Completed
    Team•

    Jun 3, 2025

    Pinned

    Just a heads up: you can now filter chats by company and user through the support module search. Give it a try and let me know if it’s working for you or if there’s anything else you’d like improved!

  • Bruno H changed status to Partially Completed
    Team•

    May 21, 2025

    Pinned

    Quick update on this one: you can now view conversations by user directly from the users module. Filtering by company is still in progress, but user-level filtering is partially done! Let me know if you have any feedback or need more details on how it works.