Allow "Let Fibi answer" block to respond to previous messages in workflow
I want the "Let Fibi answer" workflow block to be able to process and respond to messages sent earlier in the conversation, specifically those sent before a "Collect data" or other pausing block.
Currently, if a lead sends a message and then fills out a form, Fibi ignores the initial message once active.
It should remember the initial input so leads don't have to re-ask their questions, making the experience more frictionless.
- Post type
- ✨ Other
- What part of Help Desk?
Log in to comment and vote
No comments yet
Be the first to share your thoughts.