Allow removing default/core Conversation Attributes

We're experiencing significant workflow interference due to new default attributes (i.e. "Conversation state," "Teammate assigned") that we cannot remove.

Our internal processes rely on specific custom attributes, and the presence of these unwanted default ones is causing disruption. Being able to fully control which attributes are displayed and their order is crucial for our team's efficiency in the conversation details panel.

Post type
πŸ’‘ New feature
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Upvoters
Status

In Review

Board

Support platform

Date

4 months ago

Author

Andrii Bandiak

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