Allow Toggling Manual Handoff Back to AI

Enable support agents to hand a conversation back to the AI chatbot after taking over. This ensures continuous coverage if the agent needs to step away and improves workflow flexibility.

Post type
πŸ’‘ New feature
What part of support platform?
Inbox

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

Support platform

Date

6 months ago

Author

dev@payadvantage.com

Subscribe to post

Get notified by email when there are changes.