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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

I’d like to view the original email when a teammate forwards a customer email into the inbox, including when it starts a conversation.Currently “View raw email” is hidden for teammate-authored messages.Enabling it would make the forwarded customer context accessible without changing sender attribution or advanced email routing.

Featurebase

Allow “View raw email” on inbound teammate messages

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