API for Managing the AI Assistant’s Q&A Data
Allow developers to programmatically manage the AI Assistant’s knowledge base (Q&A or training data) through an API.
This feature would enable teams to create, update, and sync question-answer pairs from external systems - for example, syncing data from an existing voice AI or knowledge management platform.
This would be especially useful for companies with their own AI or chatbot infrastructure that need to maintain a unified source of truth across platforms.
The API should support CRUD operations on Q&A entries, allowing automation and real-time synchronization of assistant knowledge.
- Post type
- 💡 New feature
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Comments1
Oct 2
PinnedHey everyone!
You can now manage Fibi's Q&A snippets through the API and our MCP server.
The new Training Data API lets you create, list, update, and delete Q&A snippets from your own systems. Give each snippet your own ID and repeated syncs update the same entry instead of creating duplicates. Training files work the same way.
Prefer an AI tool? Connect the Featurebase MCP server and it can do the same through prompts. Our guide to building a self-improving Fibi workflow shows how to set it up.
Linked to Unified knowledge management for Help Center and Fibi AI Agent