Assigning messages shows 'NAME replied to chat'

  • when assigning conversations to teammates, it queues a notification with a misleading message “NAME replied to a conversation”

  • While it should be “NAME assigned a conversation to you”

Post type
68097ad297a301c207158357
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Upvoters
Status

Completed

Board

Helpdesk

Date

Over 1 year ago

Author

Markus Palm

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