When the AI widget cannot resolve a customer query or the user requests an agent, automatically create a ticket in HubSpot with:
full conversation history
user metadata
relevant context
Goal: agents work only in HubSpot help desk; Featurebase is just the front-line widget + AI.
Please authenticate to join the conversation.
In Review
Support platform
2 months ago

michael.charnley
Get notified by email when there are changes.
In Review
Support platform
2 months ago

michael.charnley
Get notified by email when there are changes.