Bulk-update messages by team or category

for potential incidents when we might have hundreds of active chats at the same time, so do you offer a way of handling a huge mass of conversation? For example, selecting all conversations in a certain team inbox (let’s say for example incident inbox), and then giving the same message/update at the same time.

Post type
πŸ’‘ New feature
What part of support platform?
Workflows

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Upvoters
Status

In Review

Board

Support platform

Date

3 months ago

Author

Teemu

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