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Messenger close button to be more considerate for alternative designs or smaller screen sizes

Helpdesk

To be more considerate for smaller screen sizes or alternative designs for widget placement - it would help to have a close button located inside the widget.

Otherwise, if the screen height will be less than the widget height - the widget wouldn’t be closeable.

Post type
💡 New feature
What part of Help Desk?
Posted by Markus Palm ·
Status: Completed1 comment

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Comments1

  • Erik Kaljumäe

    Team•

    Jun 20, 2025

    When the hideDefaultLauncher: true is applied to the boot function arguments, then the close button will appear within the launcher.

    Example:

    Featurebase("boot", {
  appId: "YOUR_APP_ID_HERE", // required
  email: "user@example.com", // optional
  theme: "light", // "light" or "dark"
  language: "en", // short code (e.g. "en", "de", etc.)
  // Hide the launcher button entirely
  // For custom launcher button implementation
  // + This option will make the close button appear as well,
  // + Wether the user is using a mobile or desktop
  hideDefaultLauncher: true
});