Option to select “Close in 10 minutes if no response“.
This will Close the Chat within a reasonable timeframe if the customer has already found their solution and maybe forgot the chat.
Would be a less intruding alternative to asking user for additional validation that the provided solution has been sufficient.

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In Review
Support platform
11 months ago

Erik Kaljumäe
Get notified by email when there are changes.
In Review
Support platform
11 months ago

Erik Kaljumäe
Get notified by email when there are changes.