Option to select “Close in 10 minutes if no response“.
This will Close the Chat within a reasonable timeframe if the customer has already found their solution and maybe forgot the chat.
Would be a less intruding alternative to asking user for additional validation that the provided solution has been sufficient.

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In Review
Support platform
About 1 year ago

Erik Kaljumäe
Get notified by email when there are changes.
In Review
Support platform
About 1 year ago

Erik Kaljumäe
Get notified by email when there are changes.