[Closing Chat] Option to Close chat in 10 or 30 minutes if no response

Option to select “Close in 10 minutes if no response“.

This will Close the Chat within a reasonable timeframe if the customer has already found their solution and maybe forgot the chat.

Would be a less intruding alternative to asking user for additional validation that the provided solution has been sufficient.

Post type
💡 New feature
What part of support platform?
Inbox

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Upvoters
Status

In Review

Board

Support platform

Date

11 months ago

Author

Erik Kaljumäe

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