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Close (X) button on desktop Messenger header

Helpdesk
I want to be able to add a close (X) button to the top right of the Messenger dialogue on desktop, similar to how it appears on mobile. Currently, it only seems to show on smaller screens, but I'd like it to be a permanent option for desktop users as well.
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Posted by OnRank Support ·
Status: Already exists1 comment

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Comments1

  • Erik Kaljumäe changed status to Already exists
    Team•

    Jun 22

    Pinned

    Hi,

    Thanks for the feedback.

    You can currently achieve this via the custom launcher button feature.

    If you set hideDefaultLauncher: true in the messenger configuration, the "X" will appear at the edge, and you can create your own messenger launcher to programmatically open the messenger widget.

    Here’s an article reference mentioning that approach:

    How do I move the Messenger's position using code?