Conditional/Dependent Fields for Inbox Tickets (Team-based Assignees)

I want to be able to create conditional dropdowns or dependent fields for tickets. Specifically, when I select a 'Team' (e.g., Support or Implementation), the 'Assignee' field should only list names associated with that specific team. This would help us organize tickets better and ensure they are assigned to the right people within the correct department.
Post type
πŸ’‘ New feature
What part of support platform?
Inbox

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

Support platform

Date

About 6 hours ago

Author

vidhya

Subscribe to post

Get notified by email when there are changes.