Conversation tags - Tag specific messages in conversations

Let users add freeform tags to individual messages (not just conversation-level attributes) so they can highlight key moments - like a bug report, churn reason, or customer quote - and then filter conversations that contain those tags.

Post type
πŸ’‘ New feature
What part of Help Desk?
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Upvoters
Status

Completed

Board

Help Desk

Date

11 months ago

Author

Markus from Featurebase

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