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Hey {name|there}! 👋

Let users add freeform tags to individual messages (not just <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://help.featurebase.app/en/help/articles/4910121-conversation-data-attributes-cvdas-in-the-inbox">conversation-level attributes</a>) so they can highlight key moments - like a bug report, churn reason, or customer quote - and then filter conversations that contain those tags.

Featurebase

Conversation tags - Tag specific messages in conversations

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