Create new emails as admin

Hey everyone!
It’s now possible to do direct email outreach to customers from the support module.

All you have to do is click on the + button in the top left of the support inbox and choose Email instead of Chat from the top left of the chat area:

Customers can then reply to that email, and everything will be piped back into the inbox!

Feel free to ping me here or in the live chat if you encounter any problems with this.