Custom conversation titles or subjects

Currently the latest message is displayed as the subject of the conversation when viewing it in the list.

However customizing it to the topic would allow searching the conversation much prompter.

Example:

Alternatively:

Allow using custom conversation attributes for that purpose

Post type
πŸ’‘ New feature
What part of support platform?
Inbox

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

Support platform

Date

4 months ago

Author

Jason (PT)

Subscribe to post

Get notified by email when there are changes.