Customizable inbox views

Be able to create different custom views for the support inbox based on filters like:

  • Assignees

  • Customer segments

  • Conversation tags

  • Conversation data attributes

  • Conversation topics

  • etc.

Also you should ideally be able to use custom synced data to create views.

Post type
πŸ’‘ New feature
What part of support platform?
Inbox

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Upvoters
Status

In Review

Board

Support platform

Date

9 months ago

Author

Markus from Featurebase

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