Dedicated agents for customer interactions

I would like to set up our Featurebase account so that customers only interact with and receive replies from specific, designated team members.

We have three team members, but we want users to only see one and have that person handle all replies.

Post type
πŸ’‘ New feature
What part of Help Desk?
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Upvoters
Status

In Review

Board

Helpdesk

Date

9 months ago

Author

Sue

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