Dedicated agents for customer interactions

I would like to set up our Featurebase account so that customers only interact with and receive replies from specific, designated team members.

We have three team members, but we want users to only see one and have that person handle all replies.

Post type
πŸ’‘ New feature
What part of support platform?
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Upvoters
Status

In Review

Board

Support platform

Date

3 months ago

Author

Sue

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