Help Center

Improved

Newsletter

Product suite

Support suite

💡 Share your ideas

feedback

Report any issues or something not working as expected

Request changes to your billing, invoices, or subscription

In Review

Awaiting clarification

Planned

ASAP

Waiting on customer

Investigating

In Progress

Partially Completed

Already exists

Completed

Canceled

Follow the development progress of our entire platform.

Next up

Done

Universal Roadmap

Follow the development progress of our Support platform:

Backlog

Helpdesk

Follow the development progress of our Feedback product:

Feedback module

Follow the development progress of our Help Center product:

Follow the development progress of our Changelog product:

Outbound

Follow the development of our integrations:

Integrations

Example tag

Please tell us what we can do to make Featurebase the best product for you.

Share your product feedback!

Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

I want a dedicated "Tickets" tab in the admin Inbox, similar to "My inbox" or "All messages". Currently, tickets and regular chat messages are mixed together, which clutters the view and makes it harder to manage regular customer chats. Having a separate tab would help keep the inbox organized.

Featurebase

Dedicated "Tickets" tab in Admin Inbox

Subscribe to post

Subscribe to post