Deep-linking to Ticket Portal with pre-selected ticket type and pre-filled fields

I would like the ability to deep-link to the Ticket Portal so that the new-ticket creation modal opens automatically on page load, with a specific Customer Ticket Type pre-selected.

Additionally, it would be very useful to be able to pre-fill custom field values or the ticket title via URL parameters.

Post type
πŸ’‘ New feature
What part of support platform?
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Upvoters
Status

In Review

Board

Support platform

Date

About 4 hours ago

Author

Bas den Hoed

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