Default Board for Messenger SDK

I want to be able to set a 'defaultBoard' parameter in the Messenger 'boot' configuration so that any posts or conversations created from that specific instance are automatically assigned to a specific board (e.g., "Bug v2"). Currently, this only works for the Feedback Widget, but I need it for the Messenger as well to automate my workflow.
Post type💡 New feature
What part of Help Desk?Messenger widget

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Upvoters
Status

In Review

Board

Helpdesk

Date

5 months ago

Author

dsgokul

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