Detailed Analytics and Reporting for Conversation Data Attributes (CvDAs)

I want to see more information in analytics for support, specifically basing reports off the Conversation Data Attributes (CvDAs). Being able to report on these attributes is very important for analyzing conversation volume, response times, and topic trends across custom fields.
Post type
πŸ’‘ New feature
What part of support platform?
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Upvoters
Status

In Review

Board

Support platform

Date

20 days ago

Author

Kelly Szabo

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