Detailed Analytics and Reporting for Conversation Data Attributes (CvDAs)
I want to see more information in analytics for support, specifically basing reports off the Conversation Data Attributes (CvDAs). Being able to report on these attributes is very important for analyzing conversation volume, response times, and topic trends across custom fields.
- Post type
- 💡 New feature
This request was merged into another request
No comments yet
Be the first to share your thoughts.