Direct Ticket-to-Jira Integration & Attribute Syncing

I want to be able to push tickets directly to Jira without having to create a post first. Additionally, when I do create a post from a ticket, I want the ticket's custom fields/attributes (like 'Steps to reproduce', 'Expected results', etc.) to automatically sync or pull into the post description so I don't have to manually copy-paste them. Currently, the 'User Request' tab says there is no information because it only looks at the conversation history, not the sidebar attributes.
Post type
πŸ”— Integration
What part of support platform?
Workflows

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Upvoters
Status

In Review

Board

Support platform

Tags

Integrations

Date

11 days ago

Author

Gareth Lloyd

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