Disable notification sounds for my own outgoing inbox messages

When I’m replying in the inbox (including customer chats), Featurebase plays a notification “bing” for messages I send myself - often because another tab is open.

This is disruptive while I’m working.

I want an option (per user, and ideally per organization) to turn off notification sounds triggered by my own outgoing messages, while still keeping sounds for incoming customer messages.

Post type
🐛 Bug
What part of support platform?
Inbox

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Upvoters
Status

In Review

Board

Support platform

Date

3 months ago

Author

Oliver Sauter

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