Disable notification sounds for my own outgoing inbox messages

When I’m replying in the inbox (including customer chats), Featurebase plays a notification “bing” for messages I send myself - often because another tab is open.

This is disruptive while I’m working.

I want an option (per user, and ideally per organization) to turn off notification sounds triggered by my own outgoing messages, while still keeping sounds for incoming customer messages.

Post type
68097ad297a301c207158357
What part of support platform?
Inbox

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Upvoters
Status

In Review

Board

Support platform

Date

3 months ago

Author

Oliver Sauter

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