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Discord integration for support module

Fully bring the Featurebase messenger experience to your Discord channel and provide support seamlessly to users wherever they are.

  • A bot in Discord that can respond to customers’ requests

  • Sync posts between discord forum and Featurebase

  • Answer to customers in Discord from FB messenger and post comments interface

etc.

Post type
🔗 Integration
What part of Help Desk?
8 comments

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Comments8

  • Johan Lindstedt

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    Aug 10

    What’s the update on this feature? This is something we really need for our business https://meshnordic.ai/ !

  • Fredrik Sjöstrand

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    Aug 10

    This feature would be amazing!

  • Minako

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    May 31

    What’s the update on this feature?

  • bubbly discord

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    Dec 25, 2025

    I think this would be even better if they did it like mod mail where you dm the bot and instead of it going to a channel it goes to featurebase. If you want to know what I mean feel free to reply and I will explain more

  • Harrison Telyan

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    Sep 5, 2025

    Would love to see this for our Flowglad Discord, it’s what’s preventing us from upgrading to Enterprise and currently looking for other solutions. Love the Featurebase product otherwise!

  • Toran Richards

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    Aug 9, 2025

    AutoGPT will use Featurebase if this is shipped soon! The reason we’ve not made the leap so far has been due to us not wanting to create another separate channel for feedback from Discord and GitHub to yet another place.

  • Nathan Sudds

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    Jun 8, 2025

    Very interested in this and also how this might allow more integration with making Discord comments into Feature Requests or Bugs in the Featurebase boards with the users handle attached. If there's a beta let me know 🙏

  • Amr from Lunch Flow

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    May 19, 2025

    I use Discord actively for Lunch Flow, and would love having this integration there!