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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

I want to be able to see ticket custom field information (like steps to reproduce) in the main conversation area or have an expandable sidebar. Currently, the sidebar is too narrow to read long text fields without scrolling/dragging, which makes it difficult to review ticket details while chatting.

Featurebase

Display Ticket Attributes in Main Conversation Box

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