Use dropdown selectors instead of free-text inputs for predefined field values in Workflows
When configuring branch conditions or filters in Workflows, fields with a fixed set of values (e.g., ticket state, priority) display a free-text input field. This forces users to type values from memory, which is error-prone and slow. There's no way to discover what valid options exist without leaving the workflow builder:

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Planned
Support platform
3 days ago

Markus from Featurebase
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Planned
Support platform
3 days ago

Markus from Featurebase
Get notified by email when there are changes.