Email Notifications for SLA Breaches

I want to receive email notifications when an SLA is about to be missed or has been missed, in addition to the current in-app visual alerts. This is important for ensuring timely responses and preventing SLA breaches, especially when not actively viewing the Featurebase dashboard.
Post type
πŸ’‘ New feature
What part of support platform?
Workflows

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Upvoters
Status

In Review

Board

Support platform

Date

19 days ago

Author

Paul Oja

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