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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

I want to receive email notifications when an SLA is about to be missed or has been missed, in addition to the current in-app visual alerts. This is important for ensuring timely responses and preventing SLA breaches, especially when not actively viewing the Featurebase dashboard.

Email Notifications for SLA Breaches

Paul Oja