Allow clicking on individual Agents in Support Analytics to view breakdowns in graphs (e.g., conversations handled, TTFR, TTR) to better understand workload differences and agent performance over time.
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Completed
Reports
9 months ago

Andrii Bandiak
Get notified by email when there are changes.
Completed
Reports
9 months ago

Andrii Bandiak
Get notified by email when there are changes.