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Hey {name|there}! 👋

Users need the ability to create custom views where filters can override the main inbox status filters (Open/Snoozed/Closed).This would allow for views that display tickets across multiple statuses simultaneously, such as 'Open' and 'Snoozed' tickets in a single view, similar to the functionality found in HubSpot's helpdesk.

Featurebase

Enhance Custom Views to Override Status Filters and Support Multi-Status Filtering

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