Filter by "Last message by customer" in Support Inbox

I want to be able to filter my Support Inbox to see only conversations where the customer was the last one to send a message. This would help me identify which tickets are waiting for a response from our team.
Post type
✨ Other
What part of Help Desk?
Inbox

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

Help Desk

Date

About 1 month ago

Author

Serhii Mishchenko

Subscribe to post

Get notified by email when there are changes.