Filter by "Last message by customer" in Support Inbox

I want to be able to filter my Support Inbox to see only conversations where the customer was the last one to send a message. This would help me identify which tickets are waiting for a response from our team.
Post type
✨ Other
What part of support platform?
Inbox

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Upvoters
Status

In Review

Board

Support platform

Date

About 3 hours ago

Author

Serhii Mishchenko

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