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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

Allow creating Inbox custom view filters based on specific custom ticket sub-statuses (e.g., In-Development vs. In-Progress under 'Active'), or allow adding custom parent ticket state categories to better segment and automate team workflows.

Featurebase

Filter Inbox views by custom ticket sub-statuses

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