Filter Inbox views by custom ticket sub-statuses

Allow creating Inbox custom view filters based on specific custom ticket sub-statuses (e.g., In-Development vs. In-Progress under 'Active'), or allow adding custom parent ticket state categories to better segment and automate team workflows.

Post type💡 New feature
What part of Help Desk?Inbox

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Upvoters
Status

In Review

Board

Helpdesk

Date

About 1 month ago

Author

Bryan ten Kate

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