I want to be able to filter out or hide closed/resolved tickets on the "Support Tickets" tab in the customer portal.
For clients who raise a high volume of quick Q&A requests, open/ongoing tickets can easily get pushed down the list and "off screen" by closed ones.
Having a toggle or button to "hide closed tickets" would keep active/open tickets visible.
Please authenticate to join the conversation.
In Review
Helpdesk
About 2 hours ago

Matthew Parratt
Get notified by email when there are changes.
In Review
Helpdesk
About 2 hours ago

Matthew Parratt
Get notified by email when there are changes.