Filter/sort/hide completed tickets in the Ticket portal

I want to be able to filter out or hide closed/resolved tickets on the "Support Tickets" tab in the customer portal.

For clients who raise a high volume of quick Q&A requests, open/ongoing tickets can easily get pushed down the list and "off screen" by closed ones.

Having a toggle or button to "hide closed tickets" would keep active/open tickets visible.

Post type💡 New feature
What part of Help Desk?Tickets

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Upvoters
Status

Next

Board

Helpdesk

Date

About 1 month ago

Author

Matthew Parratt

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