I want to be able to filter out or hide closed/resolved tickets on the "Support Tickets" tab in the customer portal.
For clients who raise a high volume of quick Q&A requests, open/ongoing tickets can easily get pushed down the list and "off screen" by closed ones.
Having a toggle or button to "hide closed tickets" would keep active/open tickets visible.
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In Review
Helpdesk
22 days ago

Matthew Parratt
Get notified by email when there are changes.
In Review
Helpdesk
22 days ago

Matthew Parratt
Get notified by email when there are changes.