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Forms in the Messenger

Helpdesk

Support forms in Messenger to collect leads, let users submit feature requests through forms, etc.

Extra info:

Basic forms are already implemented to ask for the user’s email address before a conversation is handed off to human agents.

Post type
💡 New feature
Posted by Markus Palm ·
Status: Completed1 comment

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Comments1

  • Markus Palm changed status to Completed
    Team•

    Jan 3

    Pinned

    Hey! This has been out for some time now with Workflows and qualification data.

    You can automatically collect all kinds of customer data through your live chat. Learn to set it up here →

    P.S. We plan to introduce feedback collection forms in the Messenger as a separate feature soon.