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Forwarding email conversations externally

Helpdesk

There should be an option to be able to forward conversations to external collaborators (such as team members without a Featurebase seat) to get the right help from the right people, etc.

Post type
💡 New feature
Posted by Markus Palm ·
Status: Completed1 comment

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Comments1

  • Nick

    •

    Dec 1, 2025

    I need forwarding conversations so I’ll be able to forward invoices to my invoicing app for example