You can go to the channel you want to receive the messages in slack. - Integrations → send emails to this channel → generate an email → Then create a filter for the emails you receive in your inbox —> then forward only support emails to this email
Pao Ramen
•
Feb 13
We would love that! Otherwise it’s hard for us to know when a new ticket arrives (we don’t check our email)
This request was merged into another request
Comments2
Jordi Robert Aguado
Feb 13
There is a hack you can use nowadays .
You can go to the channel you want to receive the messages in slack.
- Integrations → send emails to this channel → generate an email → Then create a filter for the emails you receive in your inbox —> then forward only support emails to this email
Pao Ramen
Feb 13
We would love that! Otherwise it’s hard for us to know when a new ticket arrives (we don’t check our email)