Control access to each Help Center

Add an access setting to each Help Center, so one Help Center can be public while another is private.

Access options

• Public: Anyone can view the Help Center.

• Login controlled: Only authenticated users can view it.

• Private: Only Workspace teammates can view it.

The selected access setting must apply to all existing and new articles in that Help Center. Article-level visibility can add stricter restrictions, but it cannot make an article more public than its Help Center.

Private content must not be available to unauthorized users through direct links, search, AI search, sitemaps, or search-engine indexing.