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Control access to each Help Center

Help Center

Add an access setting to each Help Center, so one Help Center can be public while another is private.

Access options

  • Public: Anyone can view the Help Center.

  • Login controlled: Only authenticated users can view it.

  • Private: Only Workspace teammates can view it.

The selected access setting must apply to all existing and new articles in that Help Center. Article-level visibility can add stricter restrictions, but it cannot make an article more public than its Help Center.

Private content must not be available to unauthorized users through direct links, search, AI search, sitemaps, or search-engine indexing.

Post type
💡 New feature
Posted by Stanislav Spotar ·
1 comment

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Comments1

  • Jamie (PT)

    •

    Sep 24

    We use this Help Center as an internal knowledge base. We need all existing and new articles in it to be visible to workspace teammates only.

    Setting each article to Team members individually creates ongoing manual work and a risk of accidentally publishing internal content publicly.