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Helpdesk Articles showing in Draft and Published at the same time

Our helpdesk articles show as draft but also as published at the same time.

If I publish the drafts they stay stuck in the drafts section it seems.

When the same article is displayed as draft and published, it is really difficult to differentiate/filter - which ones are only live and which ones only draft.

Post type
68097ad297a301c207158357
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Comments1

  • Markus Palm

    Team•

    Mar 6, 2025

    Hey! Thanks for reporting this.

    Our engineering team will look into it, and you'll be automatically notified via email when the fix is live!