Improve AI Assistant 'Thinking' Status Text

I would like to suggest changing the 'Thinking...' status text in the AI assistant widget.

Users find 'Thinking...' frustrating, whereas 'Writing...' or a simple ellipsis (typing indicator) feels much more natural and less disruptive, improving the overall user experience.

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Post type💡 New feature
What part of Help Desk?Messenger widget

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Upvoters
Status

In Review

Board

Helpdesk

Date

4 months ago

Author

Product team

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