Improve Conversation Search Performance and Speed
The user reports that the conversation search in the support inbox is too slow and sometimes doesn't work at all. They are requesting performance improvements to make searching faster and more reliable.
- Post type
- ✨ Other
- What part of Help Desk?
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Comments1
Bruno H
Apr 29
This is now live. Replied on the original conversation with details - new conversations search endpoint with full-text search across messages, plus the inbox search itself is significantly faster.
Docs: https://developers.featurebase.app/api/resources/support/subresources/conversations/methods/search