Our customers and we are very dissatisfied with the current quality of AI search results in the Help Center:
- Answers are off-topic
- Answers are suddenly in English instead of German (all help articles are in German)
- Typos lead to completely incorrect answers
Expected solution:
- We expect significant improvements in AI processing in the Help Center!
- We would like to be able to customize the system prompts for AI responses in the Help Center ourselves!
