Improve Helpcenter AI Search - Customize Prompt

Our customers and we are very dissatisfied with the current quality of AI search results in the Help Center:

- Answers are off-topic

- Answers are suddenly in English instead of German (all help articles are in German)

- Typos lead to completely incorrect answers

Expected solution:

- We expect significant improvements in AI processing in the Help Center!

- We would like to be able to customize the system prompts for AI responses in the Help Center ourselves!