Improved Multi-word and Exact Phrase Search in Conversations
I want the conversation search to be more accurate and support multi-word or exact phrase searching. Currently, it seems to only check for single words and often fails to find the right results, which makes it very difficult to find specific past conversations. It would be much better if it could handle multiple words and prioritize exact matches.
- Post type
- 💡 New feature
- What part of Help Desk?
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Comments1
Bruno H
Apr 29
This is now live. Got back to you on the original convo - search now does proper full-text matching across messages, no more single-word limitation.
Docs: https://developers.featurebase.app/api/resources/support/subresources/conversations/methods/search