[Intercom HC Migration stuck] Migration gets stuck on loading (unable to crawl Intercom Help Center)

Attempting to import their Intercom Help Center via the “Import from other apps” migration flow.

After entering the public Intercom Knowledgebase URL, the UI shows a loading spinner indefinitely and never starts or completes the import, even when the Featurebase Help Center is blank.

No error message is shown, suggesting the Intercom crawler/importer is failing silently or not starting properly.

Post type
🐛 Bug

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Upvoters
Status

Completed

Board

Help Center

Date

4 months ago

Author

ClearlyDev Support

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