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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

I want replying to an email notification about an internal note mention to stay internal (as a note) instead of sending a public message to the end user. Currently, it defaults to a public reply, which can lead to accidentally messaging customers when we intended to discuss things internally.

Featurebase

Internal note email replies should stay internal

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