Keep assigned tickets in Team inbox if Team field is set

I want tickets to remain visible in the Team inbox even after they have been assigned to an individual team member, as long as the 'Team' field is still set. Currently, assigning a person removes it from the Team inbox, but I believe it should stay there for team visibility until the team field itself is cleared.
Post type
✨ Other
What part of support platform?
Inbox

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Upvoters
Status

In Review

Board

Support platform

Date

7 days ago

Author

Luke Wakefield

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