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Latest Updates always shown

Helpdesk

We cannot turn Latest Updates/Changelog off in the new support Messenger.
Its deleted in both Visitors and Users (Home Cards) and also Modules Configuration has the tab turned off (that part works).

We have also tried turning it off and on again, and it still seems to persist for all users.

Post type
68097ad297a301c207158357
What part of Help Desk?
Posted by Stefan Krulj ·
Status: Completed4 comments

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Comments4

  • Bruno H changed status to Completed
    Team•

    Aug 7, 2025

    Pinned

    Hey everyone,

    Sorry for the trouble with this. We've deployed a fix, so this bug should no longer be happening.

    Please let me know if you're still seeing any issues!

    • Heiko Vogelgesang

      •

      Aug 9, 2025

      Thanks

  • Heiko Vogelgesang

    •

    Jul 30, 2025

    Yes, and the badest thing is that the posts are not clickable for the user. Nothing happens. Can you confirm that for your Messenger too?

    • Stefan Krulj

      •

      Jul 30, 2025

      Yep I can confirm to have that issue as well!
      So I cant remove them and users cant open them. I tried Feature official one, and there I atleast can open to read more :P