Could you clarify a bit more what you mean? Are you thinking of something like a button on a feedback post that would let you start a conversation with the author in the support chat?
Tommy Giesbrecht
•
Jun 20, 2025
Exactly! The problem is that not everybody answers the comment question within a post. We get a higher response rate when we email them.
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Markus Palm
Jun 20, 2025
Hey Tommy, thanks for the suggestion!
Could you clarify a bit more what you mean? Are you thinking of something like a button on a feedback post that would let you start a conversation with the author in the support chat?
Tommy Giesbrecht
Jun 20, 2025
Exactly! The problem is that not everybody answers the comment question within a post. We get a higher response rate when we email them.