The current Help Center Ask AI is good, but has some core limitations:
Can’t ask follow-up questions - All LLMs act as chatbots that you can ask follow-up questions to. Currently, the AI search is quick but inflexible for that.
Can’t connect to human - it would be great to have a seamless way to connect with the team in the support chat when a customer didn’t find their answer. (e.g., if AI couldn’t answer the questions, there’s a “talk to team” button.
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In Review
Help Center
About 2 months ago

Markus from Featurebase
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In Review
Help Center
About 2 months ago

Markus from Featurebase
Get notified by email when there are changes.