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Merge conversations in the support module

Helpdesk
This feature would allow users to combine multiple support conversations into a single thread for better organization and context.
Post type
💡 New feature
What part of Help Desk?
Posted by Pablo Dinella ·
1 comment

This request was merged into another request

Comments1

  • Pablo Dinella

    •

    Oct 30, 2025

    More than once customers have created multiple conversations by mistake using the messenger widget, so this would be helpful :)